1. Agreement to Terms
These Terms of Use constitute a legally binding agreement between you and SereniRoutine, operating through dhorxellghunax.world, located at 6 Kensley St, Upper Ferntree Gully VIC 3156, Australia. By accessing or using our website, purchasing our products, or utilizing our evening habit guidance services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you must discontinue use of our website and services immediately. We reserve the right to update these Terms at any time, and your continued use after such changes constitutes acceptance of the modified Terms.
2. Services Description
SereniRoutine provides educational products, guidance materials, and consultation services focused on helping individuals develop personalized evening habits and routines that support their lifestyle and wellbeing. Our offerings include:
- Digital guidebooks and educational resources about evening habits and sleep optimization
- Personalized lifestyle assessments and recommendations
- Wellness programs and structured habit-building courses
- One-on-one consultations with lifestyle professionals
- Access to digital tools, tracking resources, and audio content
- Community membership and workshop participation opportunities
Our services are educational and informational in nature. They are not intended to replace professional healthcare advice, diagnosis, or intervention. You should consult qualified healthcare providers for any health concerns.
3. Eligibility and Account Registration
3.1 Age Requirement
You must be at least 18 years old to use our services. By accessing our website and purchasing our products, you represent and warrant that you are of legal age to form a binding contract under Australian law.
3.2 Account Creation
Some services may require you to create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You must notify us immediately of any unauthorized use of your account or any other security breach. We are not liable for any loss or damage arising from your failure to protect your account information.
4. Purchases and Payments
4.1 Pricing
All prices are listed in Australian Dollars (AUD) and include applicable Goods and Services Tax (GST) unless otherwise stated. We reserve the right to change prices at any time without prior notice. Price changes do not affect orders already placed and confirmed.
4.2 Payment
Payment is required at the time of purchase. We accept major credit cards, debit cards, and other payment methods as indicated on our website. By providing payment information, you represent that you are authorized to use the payment method and authorize us to charge the applicable fees.
4.3 Order Confirmation
After you place an order, you will receive an email confirmation. This confirmation does not signify our acceptance of your order but merely acknowledges receipt. We reserve the right to accept or decline any order for any reason, including product availability, errors in pricing or product information, or suspected fraud.
4.4 Taxes
You are responsible for any applicable taxes, duties, or government charges associated with your purchase. We will collect and remit GST as required by Australian tax law.
5. Delivery and Access
5.1 Digital Products
Digital products, including guidebooks, audio content, and online programs, are delivered electronically. Access details will be provided via email within 24 hours of purchase confirmation. You are responsible for ensuring your email address is correct and for checking spam folders.
5.2 Physical Products
If we offer physical products, delivery timeframes will be specified at checkout. Delivery times are estimates and not guaranteed. We are not liable for delays caused by shipping carriers or circumstances beyond our control. Risk of loss transfers to you upon delivery to the carrier.
5.3 Access to Services
For consultation services and programs, scheduling details and access instructions will be provided after purchase. You are responsible for attending scheduled sessions at the agreed times. Missed appointments may be subject to our cancellation policy.
6. Refunds and Cancellations
Our refund and cancellation policies are detailed in our separate Return Policy. Generally, digital products accessed or downloaded are non-refundable under Australian Consumer Law provisions for online content. Services and programs may have specific cancellation terms outlined at the time of purchase.
Nothing in these Terms limits your rights under Australian Consumer Law, including rights to refunds for products or services that fail to meet consumer guarantees.
7. Intellectual Property Rights
7.1 Ownership
All content on our website and within our products, including text, graphics, logos, images, audio clips, digital downloads, and software, is the property of SereniRoutine or our content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
7.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our website and purchased products for personal, non-commercial purposes. This license does not include any right to:
- Reproduce, distribute, modify, or create derivative works from our content
- Use our content for commercial purposes or public display
- Remove copyright or proprietary notices from any content
- Transfer, sell, or sublicense your access rights to others
- Reverse engineer or attempt to extract source code from any software
- Use automated systems or software to extract data from our website
7.3 User-Generated Content
If you submit feedback, testimonials, or other content to us, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display such content for our business purposes. You represent that you own or have rights to submit such content and that it does not violate any third-party rights.
8. Prohibited Conduct
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing on intellectual property rights of SereniRoutine or others
- Transmitting harmful code, viruses, or malicious software
- Attempting to gain unauthorized access to our systems or other users' accounts
- Interfering with or disrupting the integrity or performance of our website
- Collecting or harvesting personal information of other users
- Using our services for fraudulent purposes or to impersonate others
- Posting or transmitting offensive, defamatory, or inappropriate content
- Using our services in a manner that could damage our reputation
- Circumventing security features or access controls
We reserve the right to terminate your access to our services if you engage in prohibited conduct.
9. Disclaimers and Limitations
9.1 No Medical Advice
Our services provide educational information about evening habits and lifestyle wellness. This information is not intended as a substitute for professional medical advice, diagnosis, or intervention. We do not provide healthcare services, and our consultants are not licensed medical practitioners unless explicitly stated.
Always seek the advice of qualified healthcare providers with questions regarding any health condition. Never disregard professional medical advice or delay seeking it because of information obtained through our services. If you have a medical emergency, contact emergency services immediately.
9.2 Results Disclaimer
Individual results from using our products and services may vary. We do not guarantee specific outcomes, sleep improvements, or lifestyle changes. Success depends on numerous factors including your commitment, consistency, individual circumstances, and external factors beyond our control.
9.3 Website Availability
We strive to maintain website availability but do not guarantee uninterrupted access. Our website may be unavailable due to maintenance, technical issues, or circumstances beyond our control. We are not liable for any inconvenience or loss resulting from website downtime.
9.4 Limitation of Liability
To the maximum extent permitted by Australian law, SereniRoutine, its directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of our services, including but not limited to loss of profits, data, or business opportunities.
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under Australian Consumer Law.
10. Australian Consumer Law
Our products and services come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have products repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
Nothing in these Terms is intended to limit your rights under Australian Consumer Law. Where these Terms conflict with Australian Consumer Law, the provisions of Australian Consumer Law prevail to the extent of any inconsistency.
11. Indemnification
You agree to indemnify, defend, and hold harmless SereniRoutine, its affiliates, and their respective directors, employees, agents, and representatives from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your use or misuse of our services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your violation of any applicable laws or regulations
- Any content you submit or transmit through our services
This indemnification obligation survives termination of these Terms and your use of our services.
12. Termination
We reserve the right to suspend or terminate your access to our services at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your right to use our services ceases immediately. You remain liable for all obligations incurred prior to termination.
You may terminate your account at any time by contacting us. Termination does not entitle you to refunds for unused portions of paid services unless required by law.
Provisions of these Terms that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, limitations of liability, and dispute resolution provisions.
13. Privacy
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to our privacy practices as described in the Privacy Policy.
14. Third-Party Services and Links
Our website may contain links to third-party websites or integrate third-party services such as payment processors. We are not responsible for the content, accuracy, privacy practices, or services of third parties. Your interactions with third parties are solely between you and them. We encourage you to review their terms and privacy policies.
Any purchases or transactions with third-party providers are subject to their terms. We are not liable for any loss or damage arising from third-party interactions.
15. Dispute Resolution
15.1 Informal Resolution
If a dispute arises, we encourage you to first contact us to seek an informal resolution. We are committed to working with you to resolve concerns amicably and promptly.
15.2 Governing Law
These Terms are governed by the laws of Victoria, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia. You irrevocably submit to the jurisdiction of these courts.
15.3 Arbitration
If informal resolution fails, disputes may be referred to arbitration in accordance with the rules of Resolution Institute or a similar arbitration body, at our discretion. The arbitration shall be conducted in Melbourne, Victoria. The decision of the arbitrator shall be final and binding.
16. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website with an updated effective date. We may notify you of material changes via email or website notice. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.
We recommend reviewing these Terms periodically to stay informed of any updates. If you do not agree to modified Terms, you must discontinue use of our services.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
18. Entire Agreement
These Terms, together with our Privacy Policy, Cookies Policy, and Return Policy, constitute the entire agreement between you and SereniRoutine regarding use of our services and supersede all prior or contemporaneous communications, agreements, and understandings, whether oral or written.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of SereniRoutine. No waiver of any breach shall be deemed a waiver of any subsequent breach.
20. Assignment
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to any party at any time without notice or consent.
21. Contact Information
For questions, concerns, or notices regarding these Terms, please contact us:
All notices to you will be provided via email to the address associated with your account or through posting on our website.
22. Acknowledgment
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use. You represent that you have the legal capacity to enter into this agreement.